last day I met an old lady as a customer
to my shop.

I remember her because she asked me lots of things
about our goods or some information of the location
where our branches are.

TOday the old lady came to the shop again.
and as soon as she recognizd me,
she simled and started to admire my behavior
to her last day.

first, I was surprised to know that she remembered
my face. I served hundreds of people everyday
and also didin't expect to be remembered by someone.

what she said to me was how nicely I treated her and
on the contrary she was treated badly in one of our branches.

as a matter of fact, I'm not good at customer service
even I think the job is not for me.

because I can't stand impolite customers even if they
paid a lot. so what.
you should be good enough to use much money
Paying doesn't mean that you can do anything
what you want.
especially now I work in the area of rich people
I see they are used to be treated nicely
and think it natural.

of course I don't express my feeling
on the face directly even if I feel angry for customer
but to hide emotion can be stress easily.

but the old lady who visited me
she told me the pleasure of service occupation.
in fact she had a choice not to come to see me again
but she did. her perpose was only to thank me.
we met only 15 minuites or so but al least
I felt glad to give her nice feeling then.


and also I learned from her to express
thanks to someone cleary.
I knew it but I recognized it again
thanks to the old lady.

hope to see her again.